Privacy Policy

1. Introduction

Welcome to wayZ, your trusted vehicle rental platform. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and related services.

By using wayZ, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information

Account Information: Name, email address, phone number, date of birth, profile picture

Identity Verification: Driver's license information, government-issued ID, selfie verification

Payment Information: Credit/debit card details, billing address, payment history

Contact Information: Emergency contacts, preferred communication methods

2.2 Location Data

We collect precise location information to provide core app functionality including vehicle location, pickup/drop-off services, and navigation assistance. Location data is collected only when the app is in use and with your explicit permission.

2.3 Usage Information

Trip Data: Rental history, trip duration, mileage, fuel usage

Device Information: Device type, operating system, unique device identifiers

App Usage: Features used, time spent in app, crash reports, performance data

2.4 Vehicle and Driving Data

When you rent a vehicle, we may collect driving behavior data for safety and insurance purposes, including speed, braking patterns, acceleration, and adherence to traffic rules.

3. How We Use Your Information

We use your personal information for the following purposes:

3.1 Service Provision

To facilitate vehicle rentals, process payments, verify your identity, provide customer support, and deliver location-based services including vehicle tracking and navigation.

3.2 Safety and Security

To ensure the safety of our users and vehicles through identity verification, fraud prevention, monitoring driving behavior, and implementing security measures.

3.3 Communication

To send you service-related notifications, rental confirmations, payment receipts, safety alerts, and promotional offers (with your consent).

3.4 Improvement and Analytics

To analyze app usage patterns, improve our services, develop new features, and enhance user experience through data analytics and user feedback.

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

With trusted third-party service providers who assist us in operating our platform, including payment processors, identity verification services, insurance providers, and cloud storage providers.

4.2 Legal Requirements

When required by law, legal process, or government request, or to protect the rights, property, or safety of wayZ, our users, or others.

4.3 Business Transfers

In connection with any merger, acquisition, or sale of company assets, your information may be transferred as part of that transaction.

4.4 Emergency Situations

We may share location and contact information with emergency services or law enforcement in case of accidents or emergencies involving our vehicles.

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

Encryption: Data transmission and storage using AES-256 encryption

Access Controls: Strict access controls and authentication mechanisms

Regular Audits: Security assessments and vulnerability testing

Secure Infrastructure: Secure cloud hosting with regular backups

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

6.1 Access and Portability

Request access to your personal information and receive a copy in a portable format.

6.2 Correction and Updates

Update, correct, or delete inaccurate personal information in your account settings.

6.3 Deletion

Request deletion of your personal information, subject to legal and operational requirements.

6.4 Opt-Out

Opt out of marketing communications and certain data processing activities.

6.5 Location Services

Control location sharing through your device settings, though this may limit app functionality.

7. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Specifically:

Account Information: Retained while your account is active and for up to 7 years after closure

Trip Data: Retained for up to 5 years for insurance and legal purposes

Payment Information: Retained as required by financial regulations

Location Data: Deleted after 30 days unless required for ongoing disputes or investigations

8. Children's Privacy

wayZ is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected information from a child under 18, we will take steps to delete such information promptly.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws, including standard contractual clauses and adequacy decisions.

10. Third-Party Services

Our app may contain links to third-party websites or integrate with third-party services. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before providing any information.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. We will notify you of material changes through the app or via email. Your continued use of our services after such modifications constitutes acceptance of the updated policy.

12. Contact Us

Privacy Questions or Concerns?

Email: projects@creavint.com

Response Time: We aim to respond to all privacy inquiries within 48 hours.